dnata customer service agent interview

United Arab Emirates, Corporate Communications the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". Help the interviewer to determine which personality type you are by answering this question clearly. Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? Lamentamos pelo inconveniente. I am looking for compensation that is aligned with the role and provides an opportunity for growth.". Be enthusiastic when you discuss your long-term career plans! I interviewed at Dnata (New York, NY) in Jul 2018 Interview The interview was a three step process, First you apply for your desired position, next you get a preliminary job review & interview with the contract manager and station duty manager. We seek the highest quality of customer service for you, at every stage of the dnata experience, regardless of your goal, destination, or needs. Offering ground handling, cargo, travel, and flight catering services in 35. dnata Airport Operations I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. Just yesterday I headed up the installation of a new software module. Airport Customer Service Interview. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. Overall, I would say that my greatest work accomplishment is the positive reputation that I have in this industry.". I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. The topics included energy efficiency and recycling.". "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. In our search for continual improvement, we look outside our own industry, actively partnering with other organisations to share knowledge and learnings - all with the aim of improving our employee experience and the service we provide our customers. Answered April 24, 2018 Answer See 3 answers Free interview details posted anonymously by Dnata interview candidates. Completing pre-boarding checking procedures before passengers and flight board planes. The process took 3 days. We strike a balance between doing things our way leading to service consistency and encouraging our people to use their initiative to find new and imaginative ways to solve our customers challenges. This interview question allows you to demonstrate your ability to be a self-starter. Often we will leave the tasks that we don't like for last in the act of procrastination. You cannot change others, but there is always the option to upgrade yourself! "I completed my Engineering degree in 2011 from University of Florida. I have been in the industry 7+ years. Outgoing individual, with a keen interest in the service sector of the aviation industry, supported by work experience and the willingness to learn. Be sure to research the kind of environment offered in this position before the interview. The dnata way We strike a balance between doing things our way - leading to service consistency - and encouraging our people to use their initiative to find new and imaginative ways to solve our customers' challenges. Think about personal changes you could make that would have made your job easier, improved your skills or furthered your education. The interview process at DNATA is long and strenuous as there are many preliminary rounds. Strong support professional with a Bachelor of Business Administration (B.B.A.) Plan B is always ready to go.". "In additional to my regular responsibilities, my previous employer also asked me to be the head of our social committee. Glassdoor users rated their interview experience at Dnata as 57.1% positive with a difficulty rating score of 2.43 out of 5 (where 5 is the highest level of difficulty). I couldnt complete the last two. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. I interviewed at Dnata (Manchester, England) in Oct 2022. We should prepare about our self very well. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. {%selectedMarker.name%} {%selectedMarker.primaryContact%} {%selectedMarker.streetAddress%} {%selectedMarker.addressLocality%} {%selectedMarker.addressRegion%} Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. to let us know you're having trouble. I couldnt complete the last two. Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I am looking for a competitive salary in my next position. For that reason, I believe that it's the most important factor to consider when building a team, and creating workplace policy.". This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. Philippines, {%selectedMarker.primaryContact%} After a week, I was called to report to start my duty. Ask me what a JSON or API is and I will tell you exactly what it is. Give an example of how you coached a coworker who was having difficulty preparing for a big presentation. I will always be myself and keep my integrity first. dnata Job Description: To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. My co-worker wanted to go home, and he suggested that I lie about our count. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Even if you're not leading a team, you can still demonstrate the qualities of a leader! an. Interviewed through hireview app. Through Indeed22 %. This question challenges you to think about how you act as a leader in your daily life. Als u dit bericht blijft zien, stuur dan een e-mail Interviews for Top Jobs at Dnata. Timezone:{%selectedMarker.timeZone%} real person. "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. Our date tracking prior to 2019 was not accurately kept. ", "Yes, I have been asked to lie on the job before. Onze This allows us to improve and customize your browsing experience. Show that you are proud of yourself and your career accomplishments! Have a question or concern? I interviewed at Dnata (Dubai) in Sept 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. The main issue is that despite being a company that works almost exclusively in aviation no flight benefits are offered. This question is not an opportunity to complain about your previous job or company! In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. Aydanos a proteger Glassdoor verificando que eres una persona real. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. We do this by creating interview questions that we think you might be asked. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. Nous sommes dsols pour la gne occasionne. Interview questions and answer examples and any other content may be used else where on the site. I interviewed at Dnata (Sydney). Anonymous Interview Candidate in Dubai . Walk in Interview in Dubai Today & Tomorrow UAE (March 2023), Radisson Blu Careers in Dubai 2023 Job Openings, Dusit Thani Hotels & Resorts Careers in Abu Dhabi 2023, Abu Dhabi Airport Careers (ADAC) Job Opportunities 2023, Emirates Flight Catering Careers in Dubai 2023 EKFC Jobs, Emirates Careers Passenger Medical Response, dnata Jobs 2020 Required CUSTOMER SALES AND SERVICE AGENT. - Is this a replacement search or a newly created role? message, contactez-nous l'adresse Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. We have many competitors in this industry. "Overall, my career has progressed a touch slower than I would have liked. We do not have advertisements on our pages but we do try to make money through paid-memberships. Discuss your preferences with the interviewer. Amongst other general interview questions, I was tested on what do acronyms stand for. Be the first to find this interview helpful, All Qa realated question manual test cases, Its all about situation. . focused in Specialized Sales, Merchandising and Marketing Operations. You can be a motivator and a positive communicator in any situation at work! Se continui a visualizzare ", "My current company does not utilize any team-based messaging applications, but I am familiar with the team and project-based management programs such as Trello and Wrike.". "Continued education is vital to me because it allows me to remain current and competitive in this industry. PO Box 1515, Philexel Business Park My high grades and great discipline will make me a strong fit for this role with Dnata. Wir entschuldigen uns fr die Umstnde. That experience was also helpful because it taught me a lot about process and navigating the red tape associated with government projects. I admire the creativity and unconventional thinking in business and arts.". | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . I am happy to comply with any checks that you need to conduct.". Fill out a form. para nos informar sobre o problema. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. First, we get everyone off to a common start. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Assure the interviewer that you can handle these types of difficulties with professionalism and poise. "My current work situation is quite independent; however, I do volunteer on a weekly basis at the local homeless shelter. dnata is one of the worlds largest air services providers. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Hours:{%selectedMarker.openingHours%}. You should be transparent about your most recent earnings and be prepared to back up any salary requests. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Mumbai Area, India. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. Proficiency in spoken and written English. I am not the type of personality to be pushed around on the job. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. "I have used a variety of team-based messaging applications. This was disgusting behavior from an interviewer to question my integrity. My example of performance improvement was what they needed to make some changes. 1.Technical 2 technical 3 managerial 3 round of interview. This site is protected by reCAPTCHA and the Google With that said, I love to learn about new resources. The purpose of this page is to help you prepare for your job interview. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked.